Call: (760) 323-2118
8am to 5pm Monday - Friday

Call: (760) 323-2118
8am to 5pm Mon - Fri

Get Insurance and Care with DAP — In Just One Call

Contact:

Healthcare Navigator

(760) 992-0426

Accessing services quicker for Valley’s struggling and laid-off

Palm Springs, CA – May 5, 2020 – Desert AIDS Project (DAP) has launched One Call, a service that can enroll callers in health insurance or Medi-Cal through Covered California, register them for medical and behavioral healthcare, and schedule their first appointment at DAP — all in approximately 45 minutes. This is a significant reduction in the amount of time this would normally take, thanks to a DAP Healthcare Navigator who will work one-on-one with each caller.

Callers can access One Call service by calling 760-992-0426, M-F 9am – 4pm PDT.

DAP launched One Call in support of every worker in the Coachella Valley who has lost employment income, as well as anyone seeking to take better care of their health during this crisis. The complexities of accessing care while making sense of the “new normal” can be overwhelming, but DAP is offering timely and convenient access to services by removing a lot of the frustration and guesswork.

“When accessing services becomes difficult, people are more likely to give up on participating in their own health,” said C.J. Tobe, director of Community Health. “We’re not going to lose people in this community because we failed to keep them connected.”

The DAP campus is open for in-person visits. Also, many clients have started connecting and accessing care with Virtual Visits, accessed through MyChart with their doctors and therapists as an alternative to coming to DAP in person.

Accessing great care from wherever they are, clients are using this easy tool on smartphones, tablets, PCs and Macs with an Internet connection and a web cam.

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