Reports To: Clinical Services Manager RN
Beginning Wage: $17.00 / hour DOE
Status: Hourly; full -time, Non-exempt

POSITION PURPOSE
To coordinate the delivery of services to an assigned client population of persons with HIV infection in a manner consistent with the Policies and Procedures of D.A.P. and related program protocols. Too triage clients and participate as a member of the Case Management Team. Serve as a representative and act as a resource and referral source for clients, making recommendations concerning their social and practical needs.

PRINCIPAL RESPONSIBILITIES

• Link clients to appropriate referral sources;
• Assess the client's mental, social, financial, and functional status when appropriate;
• Serve as a member on the HIV Health Center / Case Management Team and participate in case conferences;
• Conduct monthly intake orientation meetings for new clients;
• Act as liaison between client and community social services, and act as clients advocate, where necessary and appropriate;
• Submit referrals for insurance needs, dental care, mental health counseling, transportation, housing, food, legal and/or other D.A.P./community programs for self managed clients as needed;
• Provide crisis intervention when necessary and appropriate;
• Assist the client and service providers in problem solving as appropriate;
• Cross train in other positions as may be required or assigned;
  
• Maintain accurate records of all client interactions in client services data base in a timely manner;
  
• Work w/volunteers to maintain updated records in self managed client files;
  
• Deactivate client’s files after one year of inactivity
  
• All other relevant duties as assigned.
  

TRAINING, EXPERIENCE, ABILITIES

• BA in psychology, medical or social services, or related fields or equivalent work experience in a similar position;
• Demonstrated familiarity with standard procedures of a comprehensive case management system;
• Flexible hours and/or shift variation may be required;
• Bilingual – English / Spanish required.

ABILITY TO

• Establish and maintain professional boundaries with staff and clients at all times;
• Coordinate multiple tasks.

ESSENTIAL JOB FUNCTIONS

• Ability to communicate effectively with all levels of individuals, both internally and externally;
• Ability to operate agency client Management Information System;
• Effective written/verbal communications skills with all levels of individuals;

Posted until filled